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Please use this portal to report a case

For other inquiries you can also call our Customer Hotline Service number if you want to report a technical problem with your charger product or if you require technical support. Our Hotline agents will register your case and inform technical support desk to get in contact with you

Find your country specific hotline number here: https://www.siemens.com/global/en/products/energy/emobility/ services/emobility-customer-service.html

Siemens eMobility Services offers tailored services and continuous support throughout the lifecycle of your charging equipment.

Find out more here: https://www.siemens.com/global/en/products/energy/emobility/ services.html

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Welcome to the

Integrated Service

Platform

The Integrated Service Platform is an online portal that allows you to manage your service requests and get access to your Siemens customer service agent.

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